Refund policy

At Mattress and Furniture Near Me, we aim to ensure your complete satisfaction with your purchase. Please review our return policy to understand what is eligible for return or exchange.

Furniture and Bedding
All furniture and bedding sales are final and cannot be returned or exchanged. We encourage customers to carefully inspect all items at the time of purchase or delivery to ensure they meet expectations. Any concerns about defects or damages should be addressed immediately upon receipt.

Mattresses
Mattresses may be eligible for return in exchange for store credit, depending on the individual manufacturer's comfort guarantee. Each manufacturer has unique guidelines and timeframes for returns under these guarantees. We strongly recommend that customers review the specific terms of the comfort guarantee at the time of purchase. Mattress returns for store credit will only be honored if all conditions set by the manufacturer are met.

Please note:

  1. Usage and Condition: Mattresses must be in good condition, free from stains, odors, or damage. The comfort guarantee is void if the mattress is soiled, damaged, or altered.
  2. Manufacturer’s Policy: Store credit will be issued only if the manufacturer’s conditions are fulfilled. Customers are responsible for adhering to the guidelines and timelines set by the manufacturer.
  3. Restocking and Handling Fees: If applicable, any restocking or handling fees stipulated by the manufacturer or store will be deducted from the store credit.

Additional Notes

  • Refunds: Cash refunds are not available. Only store credit is issued on approved returns, per manufacturer guidelines.
  • Inspection Upon Receipt: Customers are encouraged to inspect all items thoroughly upon receipt. We cannot accept responsibility for issues not reported within 24 hours of delivery or pickup.

We value your understanding and are happy to assist with any questions about these policies before purchase. Thank you for choosing Mattress and Furniture Near Me.