Shipping policy

Shipping Policy

Store: Mattress and Furniture Near Me, 5 Dunlop Village, Colonial Heights, Virginia 23834

Phone: (804) 571 2008

Shipping Coverage

  • Free standard shipping is available on eligible products within the contiguous United States and Washington, DC.
  • All WinkBeds mattresses, including The WinkBed, WinkBeds Blue Collection B1, and WinkBeds Blue Collection B2, receive free standard shipping to all fifty states.
  • For other products that are eligible for nationwide shipping, Alaska and Hawaii shipping costs $199.
  • Some furniture and other products are available only for local delivery or store pickup.
  • We do not ship to post office boxes.

Local Delivery

  • Mattress Delivery: $50 within 20 miles of our store.
  • Furniture Delivery: $149 for doorstep delivery.
  • White Glove Delivery: $199, which includes setup and haul-away of packaging and trash.

Local Delivery Timelines

  • In-stock items: Delivered within 1-3 business days.
  • Special order items: Delivery is estimated at 4-6 weeks, depending on manufacturer lead times.
  • Jackson Catnapper furniture: Made to order and typically takes 4-6 weeks for delivery.

Nationwide Shipping

  • Mattresses and other eligible products may ship by parcel carrier or another shipping service selected at checkout.
  • Shipping and delivery options are confirmed during checkout based on the items in your cart and the delivery address.
  • Free standard shipping applies only to eligible products and eligible destinations described above.
  • Pickup-only or local-delivery-only products are not available for nationwide shipping.

Order Pickup

Order pickup is available at Mattress and Furniture Near Me, 5 Dunlop Village, Colonial Heights, Virginia 23834. We will contact you when your order is ready for pickup.

Tracking

When tracking is available for your order, tracking information will be provided after the order ships. Some local delivery and pickup orders may not receive a parcel tracking number.

Damaged Products

Please inspect your order when it arrives. If an item appears damaged, contact Mattress and Furniture Near Me as soon as possible at (804) 571 2008 so we can help review the issue and next steps.

Missed Deliveries

If you miss a scheduled local delivery appointment, contact us at (804) 571 2008 to reschedule. Additional delivery charges may apply depending on the order and delivery circumstances.